Shipping Policy

Thank you for shopping with Demi Ka’Ture.

Processing Time
Orders are typically processed within 2–3 business days, excluding weekends and holidays.

Tracking
Once your order has shipped, you’ll receive a shipping confirmation email with tracking information when available.

Delivery Times
Delivery times vary depending on the shipping method and destination. Shipping estimates provided at checkout are estimates and are not guaranteed.

Shipping Address
Please double-check your shipping address before submitting your order. Demi Ka’Ture is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided at checkout.

Returned Packages
If a package is returned to us because of an incorrect address or failed delivery attempt, additional shipping charges may apply to have the order resent.

Carrier Delays
Once a package has been transferred to the shipping carrier, delays caused by the carrier, weather, holidays, or other circumstances outside of our control may occur.

Damaged or Missing Orders
If your order arrives damaged or you believe your package is missing, please contact us so we can assist you.

Need Help?
Contact us at shopdemikature@gmail.com